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Rainbow Roxy's avatar

Brilliant. This is such a crucial point, especially with everyone jumping on the AI bandwaggon. The 'should we?' is the actual millin-dollar question. So often overlooked.

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Nov 27
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Braden Koh's avatar

Exactly, and the discovery phase doesn't need to be long or complicated either. It's all about figuring out if automating something is worthwhile instead of just over-indexing on the most recent pain.

When something's fresh and painful, you're convinced it happens "all the time" without actually checking. A discovery phase basically just forces you to calculate whether the automation will ever pay itself back.